Focus Services has developed long standing relationships with clients ranging from mid-size business owners to industry-leading companies. We understand the unique nature of your market and offer our clients the added expertise of past experience servicing a variety of industries in our call center.
By leveraging this experience, we are able to create, implement, and manage critical industry-specific business processes for our clients. We help our clients improve their customers’ call center experiences, expand their strategic capabilities, and increase their operating efficiencies.
Our expertise spans across a wide range of industries, including:
- Financial Services
- Saves/Retention/Loyalty Support
- Direct Response
- Media and Entertainment
- Travel / Hospitality
- Multi-Product Direct Sales Support
- Customer Services Support
- Technical Support