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Focus Services Appoints Scott Bell As Chief Operation Officer

Oct 31 2017

Roy, Utah, September 27th, 2017 (eReleases) – Focus Services, a leading provider of third-party contact center services, announced that Scott Bell has joined the executive team as chief operating officer. The news comes one week after the company's announcement of their expansion into Europe. The contact center provider is continuing to broaden its leadership team in preparation for its next wave of market success and further anticipated... more

Focus Services Expands Outsourced Contact Centre Solutions to the European Market

Sep 27 2017

Roy, Utah, August 27th, 2017 (eReleases) – Focus Services, a leading provider of third-party contact center services, today announced a significant expansion into the European market. Focus Services has established centers in the UK and an at-home agent program in Germany. As outsourcing customer service becomes more commonplace in global markets, Focus Services is seeing a much stronger interest from enterprises wanting to move away from the... more

Focus Services El Salvador Location Adding an Onsite Health Clinic

Sep 5 2017

Roy, Utah, August 27th, 2017 (eReleases) - Focus Services announced today that they will be adding an onsite health clinic open to all employees who need medical attention. In an effort to improve both health and overall employee morale Focus Services has decided to offer professional medical attention to better attend to the busy schedules of the employees. The clinic will open at the end of 2017 and accommodate 2 doctors and 3... more

LEADING SPORTSWEAR COMPANY SELECTS FOCUS SERVICES TO HELP THEM MEET THEIR CUSTOMER SUPPORT NEEDS.

Jul 21 2016

Fortune 1000 Leading Sportswear Company extends customer support with Focus Services to enhance first call resolution and NPS scores.

SALT LAKE CITY – July 16, 2016 – Focus Services, Inc., a leading provider of business process outsourcing services, today announced a Fortune 1000 Leading Sportswear Company expanded their customer support using Focus Services contact centers.... more