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A Devastating Loss – August 2008

Roy, Utah August 25, 2008 – Focus Services, a privately owned contact center based out of Utah, with just under 2,000 employees working in eight Focus facilities, both domestically and internationally, suffered a great loss on Sunday morning when four of their employees perished in a tragic plane crash.

Focus Services had five employee volunteers who were embarking on the third annual humanitarian expedition to Guatemala. It was with great sadness that we learned of the death of four longtime employees and the injury of another. All were courageous individuals who were taking time away from their families to serve others and make the world a better place.

Focus’ President, John Porter said, “The Focus family and our community have suffered a great loss in the passing of four of our dearest friends and associates. They were outstanding individuals who will be greatly missed.”

“We are at a loss for words and deeply saddened by the tragic event. We pray for the families as they go through this difficult time,” said Kris Cottrell, Vice President.

On behalf of the employees at Focus Services we extend our condolences to the families, and offer our prayers, thoughts, and sympathies during this time of loss.

If you would like to make contributions, separate accounts have been set up in John Carter and Cody Odekirk’s name at Zion’s Bank. Separate accounts for Jeff Reppe and Lydia Silva have been set up at Sauk Valley Bank. Donations can be made at any Zion’s or Sauk Valley branch.

Contact Info: John Porter, President
jporter@focusservices.com

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Focus Services is a privately owned call center service provider, specializing in multi-product telesales and customer relationship management. Founded in 1995 with two employees, Focus has grown year over year by building strong, collaborative and effective vendor relationships with clients ... Read More »