News

Focus Services Appoints Scott Bell As Chief Operation Officer

Oct 31 2017

Roy, Utah, September 27th, 2017 (eReleases) – Focus Services, a leading provider of third-party contact center services, announced that Scott Bell has joined the executive team as chief operating officer. The news comes one week after the company's announcement of their expansion into Europe. The contact center provider is continuing to broaden its leadership team in preparation for its next wave of market success and further anticipated... more

Focus Services Expands Outsourced Contact Centre Solutions to the European Market

Sep 27 2017

Roy, Utah, August 27th, 2017 (eReleases) – Focus Services, a leading provider of third-party contact center services, today announced a significant expansion into the European market. Focus Services has established centers in the UK and an at-home agent program in Germany. As outsourcing customer service becomes more commonplace in global markets, Focus Services is seeing a much stronger interest from enterprises wanting to move away from the... more

Focus Services El Salvador Location Adding an Onsite Health Clinic

Sep 5 2017

Roy, Utah, August 27th, 2017 (eReleases) - Focus Services announced today that they will be adding an onsite health clinic open to all employees who need medical attention. In an effort to improve both health and overall employee morale Focus Services has decided to offer professional medical attention to better attend to the busy schedules of the employees. The clinic will open at the end of 2017 and accommodate 2 doctors and 3... more

Focus 4 Run

Jun 19 2015

The Focus 4 Run is dedicated to 4 individuals who gave their lives in service to those less fortunate. Proceeds from this race are used to fund several educational scholarships for individuals within our own communities.

Race Directed By: Focus Services & the families of John Carter, Lydia Silva, Jeff Reppe, and Cody Odekirk

Purpose: In... more

Opening Focus San Benito

May 4 2015

We are proud to officially announce the grand opening of our second Call Center in El Salvador, Focus Services San Benito.

The opening ceremony was celebrated on April 28th.

Among the guests we had important public figures such as El Salvador's Vice President, Oscar Ortiz; PROESA's CEO, William Granadino, and of course, Focus Services' CEO,... more

Announcing Focus Nicaragua

Apr 27 2015

UPDATE YOUR MAPS PLEASE!!! Focus Nicaragua and Focus San Benito went live today! Here is our first agent taking a call for Partner Fusion in Nicaragua. Tomorrow will be our grand opening celebration in San Benito. We have come along way since the fire in San Salvador and not only came through but managed to bring on another site! So proud of everyone involved. Welcome to the the family Focus Nicaragua!!

more

New Sterling IL Site is now Open!

Apr 20 2015

Our New Sterling IL Site is now Open!!!! He is the official ribbon cutting with the Mayor We also had the radio station out and the Sauk Valley Area Chambers of Commerce. Come check us out at our new location 2214 E. 4th St. Suite B Sterling, IL... more

New Focus Services Nicaragua

Apr 17 2015

We are very excited to announce that we will be launching the next Focus Call Center in Latin America in the month of April.

This new adventure has been nearly 2 years in the making and shows Focus Service’s commitment to Latin America and our long term future in the region. To ensure that Focus Nicaragua holds the same values and commitment as we have seen in Focus El... more

Job Fair!!

Apr 15 2015

Job Fair Today until 5pm!! Come on down to Steven's Henager College in West Haven and check us... more

Launch of Focus Mobile Hub

Jan 26 2015

We are happy to announce the launch of our Mobile Hub where you can find a quick way to get in touch with Focus Services media and news from your mobile device.

Focus Mobile Hub

Focus Mobile... more