Case Study: Scaling With Outsourcing

Focus Services prides itself in its ability to adjust and pivot to the needs of any campaign and any task. Focus found itself in the need of an intensive ramp-up procedure over a period of several months for the client. Through thorough training procedures, metric analysis for campaign needs, and analyzation of workforce practices, Focus was able to ramp up double full-time workforce hours per day in just 4 months. This is how we did it.

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