Site Lead

Project: CTL

Location: Roy, UT

Pay: varies depending on experience

Hours: TBD
Duties and Responsibilities
• Maintains a high level of efficiency and production throughout the personnel of the site

• Ensures all personnel are in process

• Continually instruct and assists coaches to help achieve team sales and quality goals

• Develops and monitors sales quotas

• Develops forecast plans to meet all service volume quotas

• Monitor and encourage coaches to achieve team sales and quality goals

• Review and prepare individual and unit productivity reports on a daily, weekly and monthly basis

• Counseling team members on performance and behavioral issues

• Ensure environment cleanliness

• Interacting with client

• Recognize, document, and alert director of trends in customer calls

• Meets sales and quality quotas set by director

• Ensure compliance of company policies, regulations and safety procedures

• Maintain a clean work area and be well organized

• Ad Hoc assignments as per Director

Requirements: Education: High School Diploma, GED, or equivalent work experience General Candidate Experience:

• Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent

• Knowledge of modern business and customer communications, including grammar, sentence structure, and style

• Knowledge of organizational strategy and priority management

• Skill to use a computer at high efficiency. Experience using Microsoft Word, Excel, Outlook, and PowerPoint in preferred. The ability to type 25 wpm.

• Experience in managing others is preferred

• Experience with public speaking is preferred.

• Strong motivational skills

• Good numerical and analytical skills

• Skill to communicate effectively with employees

• Ability to handle a high stress environment

• Ability to handle and resolve recurring problems

• Must be able to handle multiple priorities and conflicts

• Willingness to work in a fast pace work environment

• Ability to be proactive

• At least 8 months work experience. At least 6 months sales experience for all outbound campaigns

• Industry experience required

• Professional work behavior

• Pass a drug test

• Exceptional attendance

• Performing with measurable numbers

• Show the job is a good fit for you

• Achieve Certified

How To Apply: Send resume and cover letter to taylor.hughes@focusservices.com by eob 5/18/2017.