Philippines call center

ClearView™ – The Revolutionary Business Solution!

Apr 12 2013

12 / Apr / 2013

By Jordan Linford

ClearView™ is the revolutionary business solution that brings new levels of visibility and accountability to all levels of your organization. By allowing you to see the weaknesses and strengths of each individual agent, ClearView™enhances communication with employees, increases productivity,... more

The Training Cure

Mar 14 2013

14 / Mar / 2013

By Jordan Linford

Training is an essential part of a call room floor, we all know that by now. No matter how much we try to create a homeostatic environment, a new training hurdle always seems to present itself. Having been a part of countless failures in call room training procedure, I feel like this is one area our floor... more