Focus Services is a privately owned call center service provider, specializing in multi-product telesales and customer relationship management. Founded in 1995 with two employees, Focus has grown year over year by building strong, collaborative and effective vendor relationships with clients across multiple industries. Currently, Focus has over 3,000 employees working in 12 Focus facilities, both domestically and internationally.
Focus has spent the last 20 years perfecting the outsourcing process. Both Business-to-Consumer (B2C) and Business-to-Business (B2B) companies, are utilizing our solutions to drive more positive results in performance, flexibility, scalability, and control than traditional Business Process Outsourcers. Our solutions allow you to get back to what makes your business great by leaving the arduous but important business processes to experts like us.