• Performance


    • Revenue Per Call

    • Revenue Per Order

    • Average Order Value

    • Products Per Order

  • Flexibility


    • 9 Global Locations

    • Dedicated & Shared Staffing Models

    • 24/7 Staffing Models

    • Bilingual Agents

    • Hour, Minute, & Performance Pricing Models

  • Transparency


    • Multi-Year Call Recording Storage

    • Third Party Monitoring

    • Online Real-Time Reporting

    • Live Call Monitoring

    • Tracking and Trending by Agent, Team, and Project

Premier Sales and Marketing Outsource Partner Through Performance, Flexibility, and Transparency.

People

We Challenge and Train, Instill Ownership, and Discover Potential.

Partners

We Focus on Transparency, Flexibility, and Performance.

Community

We Have Responsibility to Mankind and Work to Improve Their Lives.

Focus Services' sales performance has consistently come out on top against competition both big and small" - CLEC

Contact Us

Need to contact us? You can send an email to additionalinfo@focusservices.com

Little About Us

Focus Services is a privately owned call center service provider, specializing in multi-product telesales and customer relationship management. Founded in 1995 with two employees, Focus has grown year over year by building strong, collaborative and effective vendor relationships with clients ... Read More »